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Customer Support

Customer Support: Help, Suggestions and Complaints

 

At any time, the user of the website can contact the Customer Service, through the email address info@fitastore.net, or through the number 00351 920 060 149 from 9:30 to 19:00 every day of the week .

 

Responsibility

 

Fitastore is not liable for damages resulting from any computer viruses or any other situations to which it is extraneous and that prevent the access and correct functioning of the domain www.fitastore.net as well as the services available in it.

 

Privacy Policy and Data Protection

 

Fitastore respects the privacy of all users of its website and undertakes to protect the personal information that each user chooses to share. Some sections and / or features of this website may be browsed without disclosure of any personal information by the user.

However, when it is necessary to collect personal information to provide services or when each user decides to provide some of his personal data, the use of that information and those data will be made in compliance with the applicable legislation on the protection of personal data - Law 67/98 of 26 October, Data Protection Law - in order to ensure the confidentiality and security of the personal data provided.

The entity responsible for the collection and processing of personal data is AVAGT

In the context of the management of customer data, the personal data collected will be transmitted to third parties who are carriers of goods having as sole and exclusive purpose the realization and full execution of the services or products purchased by the user, holder of the personal data collected.

The provision of personal data is optional and will always be guaranteed, under the terms of the law, the right of access, rectification and cancellation of any data provided, that right may be exercised in person or in writing, directly to the address of the registered office, website homepage.

 

 Applicable legislation

 

The present general conditions and all the contracts that come to be celebrated under the same are governed by the Portuguese legislation.

 

Alternative Dispute Resolution