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Terms and Conditions

Terms & Conditions



1. Purpose


This document establishes pre-contractual information on distance contracts on the website, referred to in article 4 of Decree-Law no. 24/2014 of February 14, and all subdomains / sub -websites. The domain is owned by AVAGT, headquartered at Rua Dr. António José de Almeida, nº154, 3070-399 Mira, excerce the activity as an individual entrepreneur with taxpayer no. 251847306, now hereinafter abbreviated as Fitastore.

Fitastore reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice.

Both browsing the website, its subdomains and sub-webiste, as well as the purchase of any product in those addresses, presupposes the acceptance of the present information and General Conditions of Use contained in this page.

The online sale is valid and applicable to the territories of Mainland Portugal, Azores and Madeira archipelagos, as well as all the countries of the European Union  .


2. Terms of use of


The User undertakes to use this website in compliance with the provisions of applicable law, refraining from using the website for activities contrary to law, morality and good manners, or rights and interests of third parties.

The website may have links to other websites, which may contain useful information / tools for its users. These general conditions will not apply to third party websites. As such, if you visit another website, redirected from our website, you should read the privacy policy of the same.

3. Amendment of these Conditions


Fitastore reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the Website, its services and the general conditions of use, with the exception of the contracts already executed and in execution. These modifications will serve to improve the website while improving the services offered to the user of the website which, if it does not agree with the changes made, may resolve the contract.



4. Intellectual property


All content and information contained in and its subdomains are the property of AVAGT and for this reason the use, reproduction, copying and dissemination by other means of logos, texts, images and videos on that website is subject to its prior authorization.


5. Product and Price Information


5.1 Product Information

Fitastore takes into account the information on the essential characteristics of the products through technical descriptions shared by its suppliers, photographs that illustrate the products marketed, in strict respect of the best standards of the market.


5.2 Price Information

The retail prices shown at and its sub-domains are presented in euros. VAT is included in all mentioned prices.

The costs of the shipping service are borne by the user and buyer, and add to the total value of the selected products. The user will be informed of these charges before confirming his request and completing the purchase process. Fitastore reserves the right to change prices at any time. However, AVAGT undertakes to apply the rates and prices indicated at the time of making the purchase order.

In the event of a computer error, manual, technical or any other cause, which causes a substantial change not foreseen by Fitastore in the retail price, in such a way that it becomes exorbitant or manifestly derisory, the purchase order will be considered invalid and void.

The prices and products available at are only valid for purchase orders made through, and may not coincide with other physical stores, unless specifically indicated promotions online.


6. Purchase process



6.1 Registration

To place a purchase order you need to access, and register as a user on that website by filling out the electronic form following the instructions of each step. Upon registration, the user may proceed to purchase their product (s).


6.2 Product availability

All the articles that are in are available to order. Products available at have a limited stock and may be unavailable without notice. However, because we have a wide range of products available, you can find similar items that match your needs and that have the features you want.


6.3 Means of payment

Fitastore offers several solutions to pay for your order at



 Bank Transfer






Payment of boutique


6.4 Shipping Costs

6.5 Fees and Taxes

The retail prices shown at and its sub-domains are presented in euros. VAT is included in all prices.

6.6 Processing and delivery of the application

Deliveries of orders placed online will be made to any country in Europe.

Products will be shipped within 1-2 business days of collection.


Important Note: Your order will only be processed after we confirm your payment. If a false or fraudulent order is detected, it can be canceled without prior notice.

Shipping damage refund: All items are delivered in secure packaging. If external damage is detected in the packaging of the product it must report this defect to the carrier at the time of delivery, also making reference to that damage in the document proving the delivery. You should also contact our Customer Service Line (00351 920 060 149).

If you detect any nonconformity or defect in the item you have purchased, you must report it to Fitastore within 60 (sixty) days from the date you detected it by contacting our Customer Support line (00351 920 060 149 ).

6.7 Order Tracking

For the tracking of orders delivered by our carrier in properly identified vehicles, you should contact our Customer Service Line 00351 920 060 149 directly, which will give you all the information about your delivery.

Possible errors of programming or defects in the operation of the computer system (machine), under the terms and for the purposes of arts. 32nd and 33nd. a) and b) of DL 7/2004, of January 7.


7. Warranty



The articles marketed by Fitastore on